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Revenues Officer
Job Posted: 4 hours ago
Salary: £ 25 - 25 / Hour
Job Type: Contract Temporary
Location: Greenwich, Greater London
Expire in: a month
Job Description
Good Afternoon,
I am currently representing Southwark Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Revenues Officer this role will be: SE186HQ Hybrid
The right candidate will:
* Be responsible for meeting individual and team targets in the delivery of the Revenues Service including Council Tax billing and recovery, NNDR including BIDs and HBOP recovery as agreed as part of the annual appraisal process, managing a specific case load with autonomy as part of the team’s operation.
* Respond to, take action and provide technical advice on customers’ enquiries, information and applications by telephone, written correspondence, or face-to-face, accurately maintaining customer accounts.
* Make all necessary investigations including requesting further information from the customer, other internal and external departments and any other relevant stakeholder/ party, recording information on appropriate databases and communicating the outcome in plain English to the customer, their representative or stakeholder.
* Identify and take proactive action on revenues cases where there is a potential entitlement to discounts, exemptions or any other liability reductions.
* Maintain effective working relationships and respond to enquiries from registered social landlords, internal council housing, Housing Benefits sections, other local authorities, businesses and BIDs companies, voluntary sector organisations and other central/local government departments. Liaise, work closely with and attend meetings with service providers and stakeholders, as required.
* Maximise debt recovery by identifying and taking the appropriate recovery action on debtors’ accounts, in line with working procedures and council policies:
* Manage cases on Attachment of Benefit and Attachment of Earnings Orders and ensure correct allocation of payments on receipt. Billing Officer,
* Manage cases to recover Housing Benefits overpayments
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soonBefore You Apply
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