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Revenues Officer
Job Posted: a day ago
Salary: £ 25 - 25 / Annum
Job Type: Temporary
Location: LE11, Loughborough, Leicestershire
Expire in: a month
Job Description
Job Title: Revenues Officer
Location: Fully Remote
Job Type: Temporary
Department: Billing and Recovery Team
About the Role
Our Client is seeking a dedicated and detail-oriented Revenues Officer to join our Billing and Recovery team on a temporary, fully remote basis. This role focuses on the accurate billing, collection, and recovery of council tax, ensuring residents receive timely and fair service.
Key Responsibilities
* Accurately establish council tax liability, applying appropriate discounts, reliefs, and exemptions in line with legislation and council policy.
* Support the efficient billing and collection of council tax to maximise income for the council.
* Negotiate, set up, and monitor payment arrangements with residents and follow up on arrears in accordance with agreed procedures.
* Provide a responsive and professional service to all service users, ensuring equality, fairness, and respect at every point of contact.
* Maintain accurate records and ensure compliance with data protection and relevant regulations.
Required Skills and Experience
* Previous experience working in a revenues, billing, or local government finance environment.
* Knowledge of council tax legislation and the ability to apply it accurately.
* Strong communication and negotiation skills with the ability to handle sensitive conversations.
* Ability to manage workloads effectively and meet deadlines in a remote working environment.
* Proficient IT skills, particularly in revenues systems and Microsoft Office applicationsBefore You Apply
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