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Review and assessment officer
Job Posted: 9 minutes ago
Salary: £ 13.85 - 13.85 / Hour
Job Type: Permanent
Location: Stratford,London
Expire in: a month
Job Description
SUMMARY OF THE POST:
To ensure the completion and compliance with assessments and reviews with customers in their own homes.
Duties and Responsibilities:
To conduct risk assessments/reviews and spot checks within a customer’s own home within the London borough of Newham using an electronic device where appropriate
To ensure compliance is kept up to date and that work is conducted in a timely fashion and uploaded onto our rostering system
To attend reviews of customers with the local authority and compile reports in a timely fashion
Liaising with and providing support to Care coordinators and care workers working within allocated area.
To be involved in our mentoring of new recruits’ program
Assisting the Care Support office with any Administration task that may need to be completed
To adhere to Care Support Policies and procedures
To support and report any concerns or feedback to the appropriate personnel in a timely manner.
To maintain and contain electronic and manual documentation, ensuring it is complaint and escalated out in a timely manner.
Take responsibility of the out of hours emergency service on a rota basis
Answering the mobile phone and advising care workers in relation to our company policies and procedures
Assigning care workers where necessary to customers, adhering to Care Support policies and principles
Attending and assisting on care calls when needed
Dealing with other health and social care agencies outside of normal working hours.
Please note, that the above does not include an exhaustive list and you will be expected to undertake any additional tasks required where appropriate.
Personal Attributes:
Excellent communication skills.
Excellent computer skills.
Excellent administrative skills.
Good planning and organisational skills.
Ability to cope with pressure.
Even-tempered and patient.
Ability to cope with change.
Ability to display empathy and warmth.
Qualifications:
Experience of service provision in the care profession and an understanding of risk assessment and risk management
Experience of Risk assessing within a community setting.
NVQ 3 Health and Social Care
Basic Math’s and English Skills
Key Competencies:
To be able to work to strict deadlines
To be able to work in a flexible pattern in line with the needs of the service
To be able to maintain all administration.
To be able to manage workload effectively
To be able to establish and maintain effective working relationships.
To be able to prepare reports as requiredBefore You Apply
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