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Rework Administrator
Job Posted: 13 hours ago
Salary: £ 24,950 - 24,950 / Annum
Job Type: Permanent
Location: Crewe, Cheshire, United Kingdom
Expire in: a month
Job Description
AO - The Ultimate Destination for Your Career!
Our Rework Admin play a vital part in the customer journey by delivering excellence and assisting with any sales related queries.
Our ideal candidate will have a working have experience providing exceptional customer service and the knowledge to upload to our selling sites, e.g Ebay.
There are no individual sales targets for this role, you will be working in a small team environment dealing with inbound customer service queries.
We offer attractive internal development opportunities, and we provide full training on site.
Salary: £24,950.50 per annum
Hours: Monday-Friday 8.30am-4.30pm( 37.5 hours per week)
Job Type: Full time and permanent conttact
Location: AO Logistics, Latchford Building, Weston Road, Crewe, Cheshire CW1 6GH
Here’s what you can expect to be doing:
Providing excellent customer service
Listing items directly onto our website
Replying to customer queries via phone, email, and messages through eBay
Taking inbound sales calls (no cold calling involved)
Process exchanges and refunds
Inputting orders
Updating stock on the system
General administration tasks
A few things about you
While working it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.
Customer Service experience (Essential)
Computer Literate (Essential)
Ability to work well with others
Ability to work well under pressure
Apositive helpful attitude
Able to solve problems
Our Benefits:
At least 5% contribution pension scheme
Healthcare Cashback Scheme
Exclusive Staff Discount
Enhanced Maternity, Paternity and Adoption Packages
Expression of wish service
Make a difference days (x2 fully paid charity days a year)
Share-save Scheme
To see all our benefits and perks, visit our AO Benefits pageBefore You Apply
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