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RLO
Job Posted: 3 days ago
Salary: £ 18 - 20 / Hour
Job Type: Temporary
Location: Gatwick, Surrey
Expire in: 25 days
Job Description
Actaris Site Services require an RLO for a site in Gatwick.
Our client will be working on an externals roofing refurbishment in Gatwick.
6 -9 months temporary contract
Key Responsibilities:
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Be the primary point of contact for tenants and leaseholders during roofing works.
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Inform residents in advance about the schedule and scope of roofing works.
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Carry out door-to-door visits and issue written communications (letters, notices, updates).
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Coordinate appointments and access with residents for surveys, scaffolding, and construction phases.
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Respond promptly to queries, complaints, and concerns from residents in a professional and empathetic manner.
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Keep detailed records of all communications and resident interactions.
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Work closely with site managers, supervisors, and subcontractors to relay resident feedback and mitigate disruption.
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Identify and provide additional support for vulnerable residents during works.
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Assist with the preparation and delivery of resident information packs, newsletters, and satisfaction surveys.
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Attend site and progress meetings as the resident liaison representative.
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