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Road Freight Forwarder

Job Posted: 18 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Birmingham

Expire in: 9 days

Job Description

Road Freight & Customs Operator

Tyseley

Up to £35,000 per annum + benefits

Permanent

About the Role

We are seeking an experienced Road Freight & Customs Operator to join a busy and growing operations team. Reporting to the Operations Manager, you will coordinate European road freight shipments, manage UK import and export customs clearances, and support wider logistics and warehouse projects.

This role is ideal for someone with strong road freight forwarding experience who is confident handling end-to-end transport movements across the UK and Europe.

Key Responsibilities

Coordinate European road freight shipments (import and export), ensuring smooth end-to-end movement
	
Arrange full and part load (FTL/LTL) road transport with carriers and overseas partners
	
Organise collections and deliveries across the UK and Europe, ensuring efficient routing and transit times
	
Prepare, review, and manage shipping and customs documentation including CMRs, commercial invoices, and packing lists
	
Prepare and submit UK import and export customs declarations
	
Track shipments and provide proactive, accurate updates to customers
	
Liaise with hauliers, drivers, and overseas agents to resolve operational issues
	
Manage supplier invoicing, customer billing, and transport-related costs
	
Support inbound and outbound movements for warehouse and 3PL operations
	
Maintain operational records, KPI reporting, and full shipment visibility across systems

Essential

Proven experience in road freight forwarding / European road transport operations
	
Strong knowledge of UK import/export customs procedures
	
Excellent organisational and communication skills
	
Ability to manage multiple shipments in a fast-paced environment
	
Comfortable using IT systems and transport management software

Desirable

Experience with road freight
	
Exposure to CFSP customs processes
	
Experience working with warehouse or 3PL operations
	
Familiarity with systems such as Scope, CNS, Destin8, and e-Customs by Descartes

Benefits

Competitive salary up to £35,000 per annum
	
Hybrid working (2 days per week from home after probation)
	
Generous annual leave, plus bank holidays and birthday leave
	
Quarterly performance bonus
	
Training and development opportunities
	
Company car scheme

Why This Role

This is a permanent opportunity within a supportive and expanding logistics team. You will play a key role in managing European road freight operations, while developing your expertise in customs and international transport coordination.

This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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