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Safe Accommodation Support Worker
Job Posted: a day ago
Salary: £ 25,138 - 25,138 / Annum
Job Type: Permanent
Location: Burnley, Lancashire
Expire in: a month
Job Description
Looking to be the first point of safety for someone escaping abuse?
We’re recruiting on behalf of a trusted domestic abuse support provider for a Safe Accommodation Worker to join their team in Preston. This is a vital front-line role providing support and emergency housing access for women, men, and children in crisis.
You'll be a calming, compassionate presence—someone who’s organised, reliable, and genuinely wants to help others rebuild their lives in safety.
What You’ll Be Doing:
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Acting as the first point of contact at the safe accommodation site.
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Providing access and support to residents arriving in crisis situations.
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Maintaining the safety, cleanliness and order of the supported housing environment.
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Handling admin tasks such as logging referrals, updating records, and coordinating support services.
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Working collaboratively with support workers, agencies, and safeguarding teams to ensure residents feel safe, seen, and supported.
What We’re Looking For:
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Experience in a customer service or admin-based role (ideally in housing, support, or care).
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Strong organisational and time-management skills.
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Calm and confident in dynamic, sometimes high-pressure environments.
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Good understanding of the needs of vulnerable individuals and families in refuge accommodation.
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A real commitment to creating safe, supportive spaces for people in crisis.
If you’ve got the right attitude and values, full training will be provided.
Perks & Benefits:
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24/7 GP access and health cash plan
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Exclusive discounts on major retailers and restaurants
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Mental health and wellbeing support
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Cycle to Work scheme
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Paid professional memberships
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Enhanced maternity, paternity, sick leave & annual leave
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Pension scheme and life assurance
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Learning and development opportunities
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Staff social events and recognition awards
Please note: This post is open to women only in line with the Equality Act 2010, Schedule 9, Part 1. Applications are encouraged from LGBTQI+, Black and racially minoritised, and disabled women, who are currently underrepresented in the workforceBefore You Apply
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