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Safeguarding & Strategic Support Officer
Job Posted: 4 days ago
Salary: £ 16 - 25 / Hour
Job Type: Permanent
Location: LE8, Wigston Magna, Leicestershire
Expire in: 23 days
Job Description
Safeguarding & Strategic Support Officer
(AKA: Abuse Pattern Case Coordinator / Trauma-Informed Executive Assistant)
The Role
This is not a standard support role. It is a trauma-informed operations position for someone who:
Sees systems and patterns others miss
Can hold emotional heat without collapse
Is confident documenting coercive abuse patterns in complex family dynamics
You’ll be supporting an ongoing family law case and a small home-based business. The role involves executive assistance, safeguarding documentation, abuse pattern analysis, and high-integrity personal admin.
Core Responsibilities
1. Safeguarding & Legal Coordination
Document patterns of coercive control, psychological abuse, and neglect
Maintain and regularly update a detailed DARVO timeline and evidence index
Draft and refine professional correspondence to solicitors, safeguarding teams, and other relevant professionals
Support the legal process by compiling, summarising, and organising key communications and logs
Manage and respond to communications with ex-wife in a clear, factual, and emotionally grounded way
Liaise effectively with a range of professionals, including solicitors, psychologists, school staff, GPs, and social workers
2. Emotional Safety & Escalation Support
Help spot manipulative reframing and DARVO tactics
Be a trauma-aware sounding board when emotionally difficult events unfold
Monitor live safeguarding situations via a dedicated WhatsApp group (used only for escalations)
3. Admin & Executive Support
Manage calendars, reminders, and appointments (court, GP, school, solicitor)
Create, update, and format formal documents using Word, Excel, etc.
Organise and manage both legal and household filing systems
Coordinate and book travel, venues, childcare, and other logistics
4. Community & Event Coordination
Support in setting up and promoting small local groups/events
Handle venue research, booking, and logistics
Use Facebook, LinkedIn, and email marketing tools for outreach
Assist in building light-touch community engagement infrastructure
Skills & Tools Required
Strong written communication and confident email drafting
Ability to use Word, Excel, Google Docs, and file management systems
Social media: Facebook, LinkedIn, email newsletter platforms
Research: venue booking, supplier contact, Google search
Experience using or willingness to learn tools like ChatGPT for task support
Law, mental health, or psychology background useful but not essential
Emotionally literate
Essential Qualities
Deep understanding of coercive control, DARVO, and family abuse dynamics (lived or professional)
Strong pattern recognition and emotional resilience
Highly organised and self-directed, but collaborative
Able to operate calmly under pressure or during safeguarding spikes
Detail orientated
Highly literate
Flexibility Clause
The work is designed to flex. When there’s a safeguarding spike (e.g. hearing, school event, court escalation), your hours may shift up briefly. In quieter weeks, your focus will pivot more to group organizing, operational systems or admin.
Personal Connection
If you are a parent who's had to rebuild your own clarity after gaslighting or coercive control, and you’ve wished someone could just help track it all for once – this role might be a meaningful fit.
Type:
Permanent | Part-Time | Leicester-based
Hours: 9:30am to 5:30pm on Monday, Tuesday, and Thursday
– with the possibility of additional days/hours in the future
– includes ½ hour unpaid lunch break per day
Location: Leicester – LE8 (1–2 days/week) and LE1 (1 day/week)
Holiday: 28 days per year pro rata, including bank holidays
Salary: £16–£25 per hour (based on experience)Before You Apply
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