Expire in: a month
Newly created opportunity to work in a busy manufacturing company offering high end items to all business and private customer
The purpose of the role is to coordinate and supervise the day-to-day activities of the Planning and Sales Administration teams while also balancing customer demand with operational capability.
Main duties to include:
* Undertake and also ensure other sales administrators handle all customer orders, enquiries, and quotations are processed
* Accurately enter all orders onto ERP/MRP system
* Monitor open orders, lead times, and delivery dates, ensuring customers are kept informed of progress or potential delays.
* Liaise with other departments - production, warehouse, and dispatch - to ensure customer requirements are met
* Maintain customer records, pricing, and documentation in line with company policies.
* Handle any customer issues professionally, offering prompt resolution and communication
* Translate customer demand and order book data into clear and achievable production schedules.
* Coordinate closely with production supervisors to ensure plans are realistic and resources are available.
* Review daily and weekly production output, identifying variances and rescheduling where necessary.
* Monitor material availability in collaboration with procurement and stores.
* Prepare regular reports on production performance, lead times, and capacity utilisation.
The right candidate would ideally
* Have strong and proven supervisory/leadership skills
* Be able to delegate and prioritise workloads
* Be professional with strong communication skills
* Able to communicate with production and sales departments
* Eye for detail and a problem solver
* Have some experience in scheduling or planning but not essential
* Experience in supply chain or procurement also advantageous
In return, the company are offering
* Permanent opportunity with stability and growth
* Salary of £30-£35,000k
* Full time working hours of 8.30am to 4.30pm
* Pension enrolmentDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Sales Admin & Planning Supervisor job near me in Stourbridge, Dudley! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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