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Sales Administrator/Customer Service Assistant
Job Posted: 21 days ago
Salary: £ 10.85 - 12.71 / Hour
Job Type: Permanent
Location: Northampton, West Northamptonshire
Expire in: 7 days
Job Description
Our client is a leading UK manufacturer of high-performance air filtration products for the automotive industry. They are looking for a motivated and enthusiastic Sales Administrator / Customer Service Assistant to join their office team.
This role is ideal for someone starting their career or looking for an apprenticeship opportunity. No previous experience is required — we are looking for someone with a positive attitude, strong communication skills, and the willingness to learn within a busy and fast-paced environment.
You will play a key role in supporting their sales and operations teams by helping manage customer orders, maintaining communication with customers, and ensuring a smooth order journey from placement through to delivery.
Key Responsibilities
* Processing and inputting customer orders into internal systems
* Providing order updates and delivery information to customers
* Responding to customer enquiries via email, phone, and e-commerce platforms
* Sending shipping notifications and tracking details
* Supporting the sales team with administrative tasks
* Proactively checking in with customers regarding orders and satisfaction
* Assisting with general office administration and record keeping
* Helping maintain a high level of customer service across all sales channels
Skills & Attributes
* Strong communication and interpersonal skills
* Good organisational ability and attention to detail
* Positive attitude and willingness to learn
* Ability to work as part of a team in a busy office environment
* Basic computer literacy (email, spreadsheets, and office software)
* Interest in the automotive industry is beneficial but not essential
What We Offer
* A supportive environment to learn and develop new skills
* Opportunity for apprenticeship training and career progression
* Hands-on experience within a growing automotive performance brand
* Friendly and collaborative team environment
Ideal Candidate
This position would someone looking to start a career in sales administration, customer service, or e-commerce operations within the Performance Automotive Industry. The successful candidate will be eager to learn, reliable, and comfortable communicating with external customersBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Administrator/Customer Service Assistant job near me in Northampton, West Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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