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Sf Recruitment have partnered with an organisation in Perry Barr who are looking to recruit a French Speaking Sales/Customer Service Administrator on a permanent basis.
Salary: £30,000-£35,000
Working pattern: full time site based
Summary
Reporting to the European Sales Manager the role is responsible for quotations of new business with internal and external customers including, tracking, follow up, data and new order entry and reporting of open quotes. This is a highly administrative role that involves attainment of new business and customer service with existing customer. In addition, the role will involve administrative support to product management department and product portfolio, product pricing and demand planning.
Responsibilities will include:
- Generation of daily quotations with external customers in line with targets (TOC)
- Checking compliance of customer Purchase Orders and their entry into SAP for contract review.
- Support administration and internal distribution of departmental daily and weekly metrics, including daily targets, (TOC), pipelines, quotations v's orders etc.
- Will update live quote register on a daily basis with customer updates.
- Will liaise with Operations, Finance, Sales and Finance departments to gather input for administrative tasks to support product management department (pricing and product portfolio department) including updating demand planning file in excel.
- To amend and administrate annual pricing agreements and price lists across Europe
- Work with external customer and internal finance to ensure payments are processed in line with due dates. Follow up with customer as required and report out results.
- Work closely with external sales and planning to ensure understand material inventory and manufacturing availability and lead times.
- Will provide regular and timely customer interface via teams, phone calls and emails
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