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Sales Administrator
Job Posted: 5 hours ago
Salary: £ 12.5 - 12.5 / Hour
Job Type: Permanent
Location: Birmingham, West Midlands (County)
Expire in: a month
Job Description
Job Summary
We are looking for a detail-oriented and proactive Sales Administrator to provide vital support to our sales team in achieving their goals. The role involves managing the entire order process—from receiving orders through to invoicing—with a significant focus on computer-based tasks.
You will also handle inbound telephone enquiries, so a confident and professional telephone manner is essential. The position may offer opportunities to progress into a more technical role over time. In addition, you will assist with preparing quotes and should have a good working knowledge of Microsoft Office.
Previous experience in a sales office environment and familiarity with Sage software are required.
Responsibilities
* Provide comprehensive administrative support to the sales team, including managing schedules and coordinating meetings.
* Process customer orders efficiently, ensuring accuracy from order entry through to invoicing.
* Maintain up-to-date records of sales activities and customer interactions using CRM and internal systems.
* Prepare and generate reports in Microsoft Excel to monitor sales performance and identify key trends.
* Assist in the preparation of quotations and sales presentations using Microsoft PowerPoint and other relevant tools.
* Handle inbound customer enquiries promptly and professionally, delivering excellent customer service at all times.
* Collaborate with other departments, such as IT and Finance, to ensure smooth and efficient operations.
* Organise and maintain sales documentation, ensuring all information is accurate, current, and easily accessible.
* Manage time effectively to prioritise tasks and meet deadlines in a fast-paced, dynamic environment.
Experience and Skills
* Proven experience in a sales administration or similar office-based role is essential.
* Proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
* Previous experience using Sage (or similar accounting software) is required; training will be provided.
* Strong written and verbal communication skills, with a professional and confident telephone manner.
* Excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
* A background in customer service is highly desirable, demonstrating strong interpersonal and problem-solving abilities.
* Computer literacy is essential, and familiarity with IT systems will be advantageous.
Monday to Friday 8am - 4.30pm (30 minute lunch break daily)
Job Types: Full-time, Temp to permBefore You Apply
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