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Sales Administrator
Job Posted: 6 days ago
Salary: £ 26,500 - 26,500 / Annum
Job Type: Permanent
Location: Newport
Expire in: 22 days
Job Description
Join Our Team as an Sales Administrator !
Location: Newport
Type: Full-Time | Permanent
Department: Contract Services
Are you a highly organised individual with a passion for customer service and contract management? We're looking for a Sales Administrator to join our team and play a key role in delivering exceptional service to our clients while supporting the smooth administration of contracts from start to finish.
Your Mission
To follow established procedures and coordinate the delivery of contracts from inception, ensuring production activity meets forecasting requirements and is delivered to the highest Environmental, Health and Safety standards.
Key Relationships
You'll work closely with:
Contracts Manager & Coordinator
Customers, Clients & Site Engineers
Production, Transport & Credit Control Teams
Quality & Complaints Teams
External Buyers
Key Responsibilities
Customer & Contract Management
Liaise with Existing and New customers to understand requirements
Build and maintain strong site/customer relationships
Gather forecasts and delivery schedules
Document and communicate customer needs internally
Visit customer sites when necessarySales Administration
Manage customer schedules and input into planning systems
Monitor delivery progress and coordinate with production
Identify upselling opportunities and refer leads to sales specialists
Schedule additional product requirementsComplaint Handling & Resolution
Proactively identify and prevent potential issues
Log and respond to complaints using CRM
Analyse complaint trends and escalate where neededContract & Data Administration
Maintain accurate records and databases
Generate credit notes and manage contract documentation
Support reporting and performance tracking
Technical Skills Required
Microsoft Excel, Word, PowerPoint, Outlook
CRM systems
SAP
Success Factors
What You'll Bring
Strong communication and customer service skills
Excellent organisational and time management abilities
A proactive approach to problem-solving
Experience in contract coordination or sales administration
Ability to work cross-functionally and manage multiple priorities
Apply Now!
If you're ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we'd love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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