Expire in: a month
Are you a Customer Service Coordinator or a Sales Co-ordinator looking for a new role? Do you have a passion for delivering a best in class customer experience? Do you want to work for a well-known global manufacturer based in Coleshill? If so, this could be the perfect role for you?
An amazing opportunity for a Sales Co-ordinator to join a fun and friendly organisation based in Coleshill.
What's in it for you?
Salary up to £28,500
Permanent role
Holidays: 23 + 8 bank holidays
Location: Coleshill
Hybrid available: 4 days office based, 1 day home based
Free ParkingDuties/Responsibilities:
Working closely with the rest of the support team, the holder of the position must ensure the best possible customer focus when looking after customers with the objective of maintaining business and growing the customer base from a financial perspective.
Responsibilities:
Process orders/contracts for new customers and existing customers.
Make decisions about extensions to contracts and amendments to contracts.
Look after new customers and existing customers.
Plan for sales force and provide support with service-driver planning/in-service visits.
Review order quantities and factors relevant for a customer's profitability.
Prepare and manage customer data.
Service activities once delivery has taken place and wipes have been used for the first time.
Communicate with the customer in writing and on the phone.
Handle the escalation list, take into consideration the criteria of customer focus and adding value..
Review invoices and process any corrections that may be required.
Work together with Accounting to create invoices and send reminders to customers.
Process cancellations and forward onto other departments involved to retrieve cancellations.
Handle and forward at-risk customers to secure and guard against cancellations.Skills/Experience required:
Previous experience in a similar role
Excellent communication skills both written and verbal
Meticulous attention to detail
Ability to multi-task
Proficient in the use of MS Office packages including MS Excel
Excellent time management and organisation skills
Friendly and personable personalityIf this sounds like you, please apply today
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Looking for your next career move? Join a top company hiring Sales Co-ordinator job near me in Coleshill, Warwickshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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