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Sales Director - BPO - Business Process Outsource
Job Posted: 5 hours ago
Salary: £ 95,000 - 105,000 / Annum
Job Type: Permanent
Location: W4, Chiswick, Greater London
Expire in: a month
Job Description
New Business Sales Director – BPO & Sales Promotions Solutions,
Up to £105,000 Base + Double OTE = £210,000 per annum + Benefits.
Are you an ambitious New Business Sales Director ready to drive transformational growth across UK and Europe? This is a high-impact opportunity for a proven sales leader to shape and execute a winning go-to-market strategy for innovative BPO and Sales Promotions solutions.
We’re seeking a New Business Sales Director with a sharp commercial mind, a passion for building winning teams, and a track record of delivering multimillion-pound enterprise deals in complex, technology-led environments.
About the Opportunity:
As New Business Sales Director, you’ll lead the full UK and European new business function — driving strategy, building high-performing teams, and closing large-scale contracts across both the Public Sector and Private Sector.
You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including:
* Claims and application processing
* Customer journey and experience management
* Fraud prevention and validation services
* Omnichannel customer service delivery (voice, email, chat)
* Fulfilment of payments, vouchers, and physical rewards
This is a senior commercial leadership role that directly influences company growth and market presence.
Key Responsibilities:
As the New Business Sales Director, you will:
* Develop and execute a clear, high-growth New Business Sales Strategy for BPO and Sales Promotions across Europe.
* Lead and inspire a team of New Business Sales Executives, driving exceptional performance and accountability.
* Personally originate and close complex, multi-year, multimillion-pound BPO deals.
* Build trusted relationships with C-Suite and senior decision-makers through a consultative sales approach.
* Oversee the full tender and RFP lifecycle, shaping compelling proposals that win.
* Work closely with internal stakeholders (Operations, Finance, Delivery) to ensure smooth onboarding and commercial success.
* Own the revenue and profit targets for the European new business function — ensuring forecasting accuracy and consistent delivery.
What You’ll Bring
To succeed as New Business Sales Director, you’ll need:
* Ideally 8+ years of proven new business sales experience within complex B2B technology or BPO environments.
* 3+ years managing and motivating a high-performing New Business or Business Development team.
* Strong record of selling technology-enabled BPO, professional, or platform-based services into large Public and Private Sector clients.
* Expertise in solution selling, RFI/RFP processes, and managing long-cycle, consultative sales.
* Experience leading multimillion-pound contract negotiations with C-Suite stakeholders.
* Commercial and analytical acumen with a clear focus on profitability and sustainable growth.
* A motivational leadership style — energetic, strategic, and relentlessly driven to succeed.
You’ll Thrive in this role if you’re:
* A confident and creative dealmaker with an entrepreneurial mindset.
* A natural people leader who coaches teams to consistently exceed expectations.
* A strategic thinker who thrives in complex, fast-paced commercial environments.
* Passionate about technology-led transformation and customer-centric innovation.
Rewards & Progression:
This New Business Sales Director position offers a highly competitive base salary, performance-driven bonus (double OTE), and excellent career progression within a fast-growing international businessBefore You Apply
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