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Sales & Engagement Coach
Job Posted: 19 hours ago
Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: East Midlands
Expire in: a month
Job Description
Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps, and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers due to the growth of our sector and funding secured. We are currently recruiting for a highly organised, qualified Sales and Engagement Coach to join our existing team and cover East Midlands, including Northamptonshire, and the surrounding areas.
The Sales and Engagement Coach is responsible for the building and maintaining effective referral partner relationships, lead generation and supporting a diverse group of adult learners through the screening and application process. The post holder will report to the Academy Manager to support the smooth functioning of learner recruitment, selection, and enrolment.
The role requires regular national travel to our academy spaces and involves 1-1 work with learners within the training academies or remotely to support both academy and Pop-up provision: carrying out assessments, coordinating appointments, enrolments and maintaining regular learner contact.
You will play a significant part in maximising the learner numbers on each of our scheduled programmes by providing strong, efficient information, advice and guidance and support whilst ensuring our company value of ‘Right Learner, Right Programme, Right time’ is met.
The successful candidate will undertake the following main Duties and Responsibilities:
Be responsible for generating target learner leads
Liaise with the Academy Manager to identify key target areas
Be responsible for screening and engaging target learner volumes
Develop and maintain effective working relationships with a range of internal and external stakeholders, including referral partners
Engaging with referral partners, funding partners and stakeholders and using own initiatives to secure learner referrals for the Academies
Central contact point for on-boarding of learners for adult learning and pre-employment programmes
Take calls from potential learners and provide robust information on our programmes
Providing robust and timely pre programme information, advice and guidance including managing learners’ expectations of the course
Responding to learners either accepting, rejecting, or deferring their applications; signposting where relevant
Co-ordination and completion of the initial screening and learner application process; including interviews to determine course suitability
Lead on ‘on-boarding’ communications with learners enrolled onto our programmes
Provide continuous support throughout the learner journey
Produce statistics and reports to the Academy Manager on progress of learners against target
Ensure that the CRM System is updated, maintained, and managed appropriately with learners
Attend Job Centre Plus offices, community hubs, probation services and other appropriate referral agencies on a regular basis to conduct 1-2-1 and group information or enrolment sessions
Provide weekly feedback to the Academy Manager or referral partners, on learner engagement and retention.
Act as designated safeguarding officer in the absence of the Academy Manager
Cary out safeguarding risk assessments and reporting to DSO
Assist with the organisation and running of events within the academy and attend events such as jobs fairs and recruitment to generate leads where possible.
The ideal candidate must possess the following qualifications:
Educated to a minimum of GCSE grade C in English and Maths or equivalent.
IAG to a Level 2; or willingness to work towards
In return, Skills People Group will give you:
A competitive salary
Bonus – subject to performance
25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service
Holiday buy and sell scheme
Employer contributory pension scheme
Health Cash Back Scheme
Continuous Professional Development
Annual Volunteering Day
Referral programme
Free parking
A challenging and rewarding role in a successful and growing business
Please note further details:
You will be required to cover the East Midlands region (specifically Northampton) and adjoining areas.
This role will be home based requiring significant travel and the ability to work alone.
This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check.
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