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Sales Manager

Job Posted: 22 days ago

Salary: £ 38,000 - 42,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester

Expire in: 6 days

Job Description

Senior Sales Manager

Manchester Office

Up to £42,000 (uncapped comms)

Purpose

As an operational Team Lead, you will manage, motivate and inspire your team of inbound agents. You will mentor, support and develop your team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent ‘can-do’ attitude and be able to adapt to ever-changing business requirements!

Day-to-day responsibilities include but are not limited to the below:

  * Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs

  * Ongoing development planning to drive performance through effective communication and documentation

  * Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats

  * Deliver weekly plans through daily performance & stat reviews

  * Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies

  * Deliver documentation based on the constant coaching and improvement of their team

  * All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management

  * Keep up to date with any campaign/company updates and changes

Key Requirements:

  * Must have at least 3 years experience in a management position leading a sales team to targets

  * Competent user of salesforce

  * Uses statistical analysis to implement long-term and short-term fixes

  * Set a constant example in terms of behaviour and setting standards

  * Always consistent and professional

  * Manages and assists in performance improvements

  * Analytical and problem-solving skills – have the ability to interpret MI and deliver Action Plans

  * Good understanding of Inbound and Outbound telephony/dialler systems

  * Excellent communication skills – effective coaching skills; the ability to build relationships & can motivate staff

  * Excellent people management skills

  * The proactive and decisive approach to problem-solving

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Sales Manager job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!