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Sales Office Administrator

Job Posted: 12 days ago

Salary: £ 26,500 - 30,000 / Annum
Job Type: Permanent
Location: Chesterfield, Derbyshire

Expire in: 16 days

Job Description

THE ROLE

You will be responsible for supporting a wide range of UK, ROI and internationally-based customers, alongside e-commerce. Responsible for processing orders, arranging shipments, communicating updates and liaising with the customers alongside internal teams, guaranteeing the best possible service.

KEY AREAS OF RESPONSIBILITY

  * Ensure customers’ orders are input into the sales administration system.

  * Keep customers and wider Sales team updated on the progress of orders.

  * Co-ordinate the despatch of sales orders, ensuring all relevant documentation is in place.

  * Investigate and resolve customer sales queries.

  * Keep invoicing updated, contributing to end-of-month administration duties.

  * Support with the processing of Amazon orders.

  * Support the wider Sales Teams with account management and handling.

  * Regularly liaise with additional internal departments, including Marketing, Product, Production and Planning.

  * Respond to telephone and email queries.

  * Demonstrate full product and brand knowledge.

Requirements

  * Be experienced in export sales administration.

  * Demonstrate excellent communication skills.

  * Work in a timely and productive manner.

  * Have experience in Access computer systems or a similar ERP system.

  * Demonstrate experience in handling and administrating to a wide customer base.

  * Understand international shipping requirements and restrictions.

  * Have experience using a range of transport companies for different markets.

  * Be experienced using Excel and Outlook.

  * Professionally and positively represent the company and its values at all times.

  * Be a team player, proactive, flexible, enthusiastic and demonstrate a ‘can-do’ attitude.

  * Be able to work to tight deadlines, ensuring work remains of the highest quality.

  * Demonstrate excellent organisational and time management skills.

  * Be able to work cross-functionally with relevant teams.

  * Be a people person who is hands-on and open to learning in a collaborative and creative environment.

  * At least two years’ experience in a relevant role.

  * At least one years’ experience of export administration.

  * Someone who is passionate and wants to hit the ground running

  * Reasonably close proximity to the Head Office would be ideal, however, not essential.

  * Excellent working knowledge of Excel.

  * Excellent communication skills

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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