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Sales Supervisor
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: Tipton, West Midlands
Expire in: a month
Job Description
Sales Supervisor - Sales Support Function
We're hiring a Sales Supervisor to lead the daily operations of a busy sales support team. This role is perfect for someone who's confident, detail-focused, and passionate about driving performance, improving processes, and delivering top-tier customer service. You'll be hands-on with managing team workflow, supporting key accounts, and ensuring a smooth and proactive customer experience across all touchpoints.
Key Responsibilities:
Lead and support a team of sales administrators, ensuring smooth day-to-day operations.
Monitor shared inboxes to ensure prompt and accurate responses to customer queries.
Cover team absences or assist during peak periods to maintain service levels.
Drive outbound engagement through customer call sheets and proactive contact.
Manage pre-order and key accounts, ensuring strong, ongoing relationships.
Create professional, consistent templates for sales and customer communications.
Identify process gaps, analyse issues, and implement workflow improvements.
Conduct regular 1-2-1s and appraisals to support team development and performance.
Produce sales reports and lead monthly team meetings to share insights and updates.
Skills & Experience:
Experience supervising or coaching a team in a sales or support environment.
Proven experience supporting or selling physical products, with a strong understanding of product-based sales cycles and customer need
High attention to detail with a problem-solving mindset.
Excellent communication skills and a collaborative approach.
Strong ability to prioritise and multitask under pressure.
Results-driven with a focus on improving team performance and customer satisfaction.ACS are recruiting for a Sales Supervisor . If you feel that you have the skills and experience required in this advertisement to be a Sales Supervisor submit your CV including an outline of your experience as a Sales Supervisor . It is always a good idea to include a covering letter outlining your experience as a Sales Supervisor with your application as this will enhance your chances of selection and improve your prospects of landing the Sales Supervisor role you desireBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Supervisor job near me in Tipton, West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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