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Sales Support Administrator
Job Posted: an hour ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Farnborough, Hampshire
Expire in: a month
Job Description
Key Responsibilities
* Handle a high volume of inbound customer calls daily.
* Understand our product range and identify opportunities to upsell.
* Respond promptly to customer enquiries via phone and email.
* Research and source information using internal systems and resources.
* Manage and resolve customer complaints effectively.
* Provide accurate product and service information.
* Set up new customer accounts and update existing records.
* Process orders and liaise with relevant departments to ensure timely fulfilment.
* Prioritise and escalate issues where required.
* Follow up on customer interactions as necessary.
* Maintain accurate call logs and records in line with company procedures.
* Produce regular call and performance reports.
What They Can Offer
* 28 days holiday (including Bank Holidays)
* Company pension scheme (auto-enrolment) Bonus schemes: sales, loyalty, and quarterly performance
* Perkbox membership
* Employee discounts and store discounts
* Birthday gift
* Health & wellbeing programmeBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Support Administrator job near me in Farnborough, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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