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Sales Support Administrator
Job Posted: 4 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Letchworth Garden City, Hertfordshire
Expire in: a month
Job Description
Job Title: Sales Administrator
Employment Type: Full-Time, Permanent
Working Hours: Office Based - Monday to Friday, 08:30 AM – 5:00 PM
Company Overview
Our client, a well-established materials manufacturer based in the scenic town of Letchworth, is seeking a proactive and detail-oriented Sales Support Administrator to join their team. This is a fantastic opportunity to contribute to a respected local business in a collaborative and supportive environment.
Full on-site training will be provided to the successful candidate.
Role Overview
The Sales Support Administrator will play a key role in supporting the day-to-day operations of the sales function. This position involves a combination of administrative support, customer service, and coordination across departments to ensure smooth and efficient sales processes.
Key Responsibilities
* Professionally answer and respond to incoming calls, ensuring timely and appropriate follow-up.
* Resolve customer enquiries and issues promptly, including matters related to invoices and deliveries.
* Compile customer specifications and maintain accurate company records in accordance with standard operating procedures.
* Accurately process customer orders, quotations, and invoices. Coordinate with the Operations Director and Production team to confirm lead times.
* Arrange the prompt dispatch of product samples and follow up with customers to ensure satisfaction.
* Foster strong, positive relationships with existing customers by offering reliable support and guidance to encourage repeat and profitable business.
* Regularly reach out to customers via phone and email to encourage new orders, provide quotations, and assess service satisfaction.
* Maintain familiarity with relevant sections of the company’s Quality Manual and ensure all tasks comply with established procedures.
* Undertake any additional responsibilities deemed suitable to the role and within the scope of the individual's capability.
Candidate Requirements:
* Excellent communication skills, both written and verbal
* Confident, empathetic, and patient telephone manner
* Customer-focused, with a solution-driven mindset
* Strong attention to detail and accuracyBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Support Administrator job near me in Letchworth Garden City, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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