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Sales Support Coordinator
Job Posted: 3 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Liversedge
Expire in: 25 days
Job Description
Sales Support Coordinator
Location: Liversedge
Reports To: Group Sales Director
We are looking for a highly motivated and detail-oriented Sales Support Coordinator to provide essential administrative and operational support to our Sales Team. This is a fast-paced and varied role that requires excellent organisational skills, a proactive approach, and the ability to work with multiple departments.
The Sales Support Coordinator will play a key role in ensuring smooth sales operations, supporting client communications, and helping the business deliver first-class customer service and continued growth.
Key Responsibilities
Client Communication
Act as the first point of contact for incoming enquiries
Qualify leads and build customer relationships through professional communication
Communicate with clients regarding sales order confirmations, delivery timelines, documentation requirements, free issue requests and order updates.
Sales Coordination
Liaise with NPD, Operations, and other departments to ensure smooth execution of projects and sales activities.
Support in managing sales projects from concept to delivery
Administrative Support
Prepare and coordinate the completion of sales documents such as tender requests, artwork approvals, technical documents and information, registration requirements etc.
Support the sales team with data entry, scheduling, and project management
Order Management
Accurately process incoming sales orders and requests
Data Management
Maintain and update the CRM system.
Team Support
Provide cover for sales and operations team members when required
Assist with additional sales-related activities, including client information and document requests, liaison between sales team with other departments such as Quality, NPD and operations,
Join our team as a Sales Support Coordinator!
We are a leading UK-based manufacturer of vitamins, minerals, and supplements, working with key retailers, global brands as well as new start-ups and independent brand owners. We are looking for a Sales Support Coordinator to join our team.
In this role, you’ll be the backbone of our sales operation – handling incoming client enquiries, qualifying leads and coordinating with different departments, preparing documents and assisting with general sales admin and ensuring our customers receive the best service possible. You will work closely with the New Product Development team to be able to advise customers on product formulations and offer technical advise. You’ll also keep our CRM system up to date, while supporting the sales team with key projects.
What we’re looking for:
Required Skills & Qualifications
Proven experience in an administrative, sales support, or customer service role (preferably in FMCG, manufacturing, or related industries).
Strong organisational skills and the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
Customer-focused approach with the ability to build strong client relationships.
A proactive team player with high attention to detail.
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