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Sales Support Executive

Job Posted: 16 days ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Salisbury, Wiltshire

Expire in: 11 days

Job Description

Sales Support Executive, Established Safari Company are looking for a new Sales Support Executive to join their small specialist team and provide administrative support in the production and execution of their tailormade journeys to Africa. A salary of 28K-35K is on offer dependent upon experience and both hybrid and fully remote working is possible.

Sales Support Executive Responsibilities:

Support sales colleagues across all stages of the client journey 

Deliver consistently high standards of customer care 

Check service availability and prepare quotations 

Track booking deadlines and confirm arrangements 

Finalise travel plans and secure all trip components 

Maintain accurate, up-to-date records in the client portal and internal systems 

Perform quality checks to ensure completeness 

Identify opportunities for additional sales 

Manage invoicing and process payments across platforms 

Issue tickets and prepare clients ahead of departure 

Coordinate with local partners to confirm services and resolve issues 

Work with sales teams to handle requests and resolve problems throughout the trip lifecycle 

Recommend improvements to systems and client experience 

Arrange upgrades, confirm with suppliers, and ensure correct billing 

Send pre-departure welcome packs 

Manage post-trip feedback and share insights internally 

Confirm special arrangements and key celebrations with accommodation providers 

Provide out-of-hours assistance when required

Sales Support Executive Experinec Required:

Experience working within a comparable role with the travel sector – essential

Strong Knowledge of logistics on the ground in Africa - desirable

Operations Executive Additional Information:

Working hours 9.00am – 5.30pm, Monday to Friday

20 days holiday plus bank holidays, rising a day per year worked to a maximum of 25

Birthdays off

Contributory pension

If you are interested in the above Sales Support role and you fit the criteria please send your CV to (url removed)

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Bank details.
National Insurance number.
Date of birth.

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