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Sales Team Manager
Job Posted: 12 hours ago
Salary: £ 38,000 - 40,000 / Annum
Job Type: Permanent
Location: Cardiff, South Glamorgan
Expire in: a month
Job Description
We’re Hiring: Sales Team Manager | Cardiff | Up to £40k + OTE £50k 🌟
Are you a passionate leader with a proven track record in driving high‑performing telesales teams? Thrive in a fast‑paced Contact Centre environment? We’d love to hear from you!
📍 Location: Cardiff
🕒 Hours: 37.5 hours per week (flexible shifts Mon–Sun)
💸 Salary: Up to £40,000 + OTE £50,000+
About the Role
We’re seeking an experienced and driven Sales Team Manager to lead and develop a dynamic telesales team within our busy Contact Centre. You’ll report to the Contact Centre Manager and play a crucial role in coaching, motivating, and guiding your team to consistently exceed performance targets.
Key Responsibilities
✅ Coach and develop sales agents to achieve KPIs and personal goals
✅ Support succession planning through staff development
✅ Analyse performance data to pinpoint coaching needs
✅ Assist with recruitment efforts to attract top-tier talent
✅ Drive commercial strategies to enhance revenue and service quality
✅ Monitor absence and timekeeping in line with company policy
✅ Ensure FCA compliance and adherence to internal procedures
Essential Skills & Experience
🎯 Proven experience managing telesales or sales teams
🎯 Strong coaching, performance management, and leadership skills
🎯 Excellent verbal and written communication
🎯 Proficiency in Microsoft Office (Excel & Word essential)
🎯 Experience in regulated environments (FCA)
🎯 Knowledge of Travel Insurance a bonus
🎯 Analytical mindset with problem-solving strengths
🎯 Confident, hands-on leadership style
Why Join Us?
🌱 Career development opportunities within a growing company
📊 Direct impact through strategic coaching and team leadership
🤝 Join a company that values its people and prioritises customer satisfaction
🏆 Uncapped bonus structure for high performers
Contact Centre Hours:
Mon–Fri: 8:30 am–8:00 pm | Sat: 9:00 am–5:00 pm | Sun: 10:00 am–5:00 pm | Bank Holidays: 10:00 am–4:00 pm
(one saturday per month - One Sunday per month)
Excited to inspire and lead a high-achieving telesales team?
Apply now and help shape our futureBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Team Manager job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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