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Salon Manager
Job Posted: 19 hours ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Birmingham, West Midlands (County)
Expire in: a month
Job Description
A luxury salon and haircare brand with an international reputation for excellence is seeking an experienced Salon Manager to lead daily operations and deliver an exceptional client experience. This is a hands-on management role, focused on driving commercial performance, maintaining service quality, and leading a talented team within a high-end salon environment.
Key Responsibilities:
* Oversee daily salon operations to ensure efficiency, service excellence, and smooth workflow.
* Ensure compliance with all health, safety, and hygiene regulations and maintain professional standards.
* Monitor and optimise appointment bookings, client retention, and retail sales.
* Manage inventory, stock control, and product displays to support commercial targets.
* Handle client feedback or service issues promptly to maintain brand reputation and satisfaction.
* Support marketing campaigns, events, and promotions to attract and retain clients.
* Report on key performance indicators (KPIs), sales targets, and operational outcomes.
Requirements:
* Minimum 3 years’ experience in salon or beauty management, ideally within a luxury or high-end environment.
* Proven experience managing a small to medium team within a service-led business.
* Strong understanding of salon operations, retail performance, and client service standards.
* Proficient in appointment booking systems, scheduling, and inventory management.
* Commercially driven, with experience improving sales and operational efficiencyBefore You Apply
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