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Salon Manager
Job Posted: 14 hours ago
Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: St Albans, Hertfordshire
Expire in: a month
Job Description
We are seeking a dynamic and experienced Salon Manager to join our luxury beauty clinic. This is a dual-role position, with 80% of your time dedicated to delivering expert beauty treatments and 20% focused on the day-to-day management of the salon team and operations. You’ll be a hands-on leader who leads by example, ensures exceptional client experience, and supports the clinic’s commercial success.
Essential Responsibilities (not limited to):
* Treatment Delivery.
* Deliver a range of professional beauty treatments to a high standard.
* Build strong client relationships and ensure high levels of repeat business.
* Consult with clients to recommend personalised treatment plans and homecare.
* Maintain hygiene and treatment room standards in line with clinic protocols.
* Salon Management.
* Lead, inspire and motivate the team to deliver outstanding service and meet performance targets.
* Oversee the daily running of the clinic including rotas, stock control and appointments.
* Support staff development through on-the-job coaching, training and performance reviews.
* Handle client complaints or issues with professionalism and efficiency.
* Ensure the clinic meets all health and safety and regulatory requirements.
* Monitor product usage, treatment performance, and KPIs.
* Work closely with the director on business strategy and promotions.
Qualifications & Characteristics
* NVQ Level 3 or equivalent in Beauty Therapy
* Minimum 2 years of hands-on experience in a salon/clinic environment
* Previous experience in a supervisory or managerial role is essential
* Confident delivering a wide range of treatments to a high standard
* Strong communication, leadership, and organisational skills
* A passion for beauty, wellbeing, and client care
Benefits:
* Competitive salary with commission/bonus structure
* Ongoing training and development
* Staff treatment discounts and product incentives
* Supportive and professional team environmentBefore You Apply
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