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Salon Manager

Job Posted: 14 hours ago

  • Salary: £ 35,000 - 35,000 / Annum

    Job Type: Permanent

  • Location: St Albans, Hertfordshire

Expire in: a month

Job Description

We are seeking a dynamic and experienced Salon Manager to join our luxury beauty clinic. This is a dual-role position, with 80% of your time dedicated to delivering expert beauty treatments and 20% focused on the day-to-day management of the salon team and operations. You’ll be a hands-on leader who leads by example, ensures exceptional client experience, and supports the clinic’s commercial success. Essential Responsibilities (not limited to): * Treatment Delivery. * Deliver a range of professional beauty treatments to a high standard. * Build strong client relationships and ensure high levels of repeat business. * Consult with clients to recommend personalised treatment plans and homecare. * Maintain hygiene and treatment room standards in line with clinic protocols. * Salon Management. * Lead, inspire and motivate the team to deliver outstanding service and meet performance targets. * Oversee the daily running of the clinic including rotas, stock control and appointments. * Support staff development through on-the-job coaching, training and performance reviews. * Handle client complaints or issues with professionalism and efficiency. * Ensure the clinic meets all health and safety and regulatory requirements. * Monitor product usage, treatment performance, and KPIs. * Work closely with the director on business strategy and promotions. Qualifications & Characteristics * NVQ Level 3 or equivalent in Beauty Therapy * Minimum 2 years of hands-on experience in a salon/clinic environment * Previous experience in a supervisory or managerial role is essential * Confident delivering a wide range of treatments to a high standard * Strong communication, leadership, and organisational skills * A passion for beauty, wellbeing, and client care Benefits: * Competitive salary with commission/bonus structure * Ongoing training and development * Staff treatment discounts and product incentives * Supportive and professional team environment

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