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Sameday Transport Planner
Job Posted: 4 days ago
Salary: £ 26 - 26 / Annum
Job Type: Permanent
Location: Macclesfield, Cheshire East
Expire in: 24 days
Job Description
Overview
We are seeking a dedicated and personable Sameday Transport Planner to join our team. This role involves engaging with clients to provide exceptional support, resolve queries efficiently, and promote our financial services offerings. The ideal candidate will possess strong communication skills, be organised, and have a keen interest in delivering outstanding customer experiences. This paid position offers an excellent opportunity to develop your skills within a dynamic environment.
Responsibilities
* Respond to customer enquiries via phone, email, or chat in a professional and timely manner
* Provide accurate information about our financial products and services
* Assist customers with account management, transactions, and troubleshooting issues
* Analyse customer feedback and interactions to identify opportunities for service improvement
* Collaborate with team members to ensure customer satisfaction and achieve service targets
* Follow compliance procedures and maintain confidentiality of sensitive information
* Part of the On Call Rota(Trainig provided)
Skills
* Experience or interest in financial services is advantageous
* Excellent communication skills, both written and verbal, with the ability to convey information clearly
* Strong analysis skills to interpret customer data and feedback effectively including proiblem solving
* Organised with the ability to manage multiple tasks efficiently under pressure
* Ability to work well within a team and independently when required
* Adaptability to evolving processes and a fast-paced environment
Experience
* Knowledge of transport planning is desirable
* Worked in Sales or Call Centre Environments or Customer Facing roles is highly desirable
* GCSEs (or equivalent) in English and Maths
* Confident in using Microsoft Office (Word, Outlook and Excel)
What we offer
* Competitive Salary
* Bonus Scheme
* Engaging Work Environment
* Uniform(Polo Tops, Shirts, Blouuses, Hoodies, Gilets, Coats)
* Full Training and ongoing Support
* Opportunity to develop your career with a flourishing local businessBefore You Apply
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Looking for your next career move? Join a top company hiring Sameday Transport Planner job near me in Macclesfield, Cheshire East! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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