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Scheduler
Job Posted: 10 minutes ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Hemel Hempstead, Hertfordshire
Expire in: a month
Job Description
We are pleased to be collaborating with our client, a engineering organisation operating in both installation and maintenance. Due to increase in demand for the services of the client, they are seeking to expand their team in the work scheduling/planning department.
The main duties will be as follows:
* Customer service for inbound faults both over the phone and via templated forms
* Engagement with end customer to plan the remedial works
* Use of the planning software to maximise the efficiencies of the engineers
* Expectation management and follow up with customers for open jobs and completed works
* Updating internal systems with regards to Engineer time allocation
The ideal candidate will come from a repairs/maintenance background with knowledge and customer service skills in dealing with repairs.
The role will be office based 5 days be week and there is no option for hybrid workingBefore You Apply
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