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Scheduling Administrator
Job Posted: a day ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Brighton, East Sussex
Expire in: a month
Job Description
Roles: Scheduling Administrator
Location: Brighton area
Hours: Full-time, Monday-Friday, either 8:30am-5:00pm or 8:00am-4:30pm (shared between two coordinators)
Pay: £26,000 per annum + quarterly non-contractual team bonus
An excellent opportunity has arisen for two Scheduling Administrators to join one of our clients, a busy and well-established organisation. This is a fast-paced, client-focused role involving diary management, coordination, and a variety of administrative tasks.
Benefits:
Team quarterly bonus (non-contractual))
Additional bonuses after probation and milestone anniversaries
Modern serviced office with excellent facilities and on-site gym
Friendly, social culture (e.g., sweet treats, occasional cocktail events)
The Requirements:
Exceptional attention to detail and strong organisational skills
Excellent customer service skills (telephone and written)
Confident using online mapping or route-planning tools (training can be provided)
Previous CRM experience (Zoho preferred but not essential)
Ability to multitask and manage high call volumes alongside admin tasks
Collaborative team player with a flexible approach
The Role:
Manage and coordinate busy diaries, handling a high volume of weekly appointments
Liaise with clients and third parties to confirm details and arrange access
Plan logical and efficient travel routes to support punctual attendance
Handle changes, cancellations, and rescheduling quickly and professionally
Act as a first point of contact for queries, resolving issues as they arise
Respond to inbound calls, emails, and online enquiries in a professional manner
Upload and manage reports via the CRM system, keeping clients informed of progress
Create and send daily invoices, including first-stage debt collection when required
Provide reception cover during busy periods, lunchtimes, or holidays
Anticipate and prepare diary space for new bookings
Distribute literature and information packs when needed
If you're keen to join a supportive and professional team that values organisation, attention to detail, and great service, then please apply to this Scheduling Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pmBefore You Apply
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