Hiring Now: Scheduling Team Lead Near You – Apply Today!

Your Next Scheduling Team Lead Job Starts Here – Apply Now!

Scheduling Team Lead

Job Posted: 11 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Inverness

Expire in: 17 days

Job Description

We’re looking for a Scheduling Team Lead to manage and support our Scheduling Coordinators, ensuring a smooth customer journey from order through to installation.
In this role, you’ll lead day‑to‑day scheduling operations, coach your team, and work closely with field engineers and Service Delivery Managers to deliver efficient, right‑first‑time installation outcomes.

What You’ll Do

Lead, coach and develop a team of Scheduling Coordinators
Allocate daily workloads and monitor performance against key KPIs
Act as the escalation point for customer and engineer issues
Oversee scheduling, pre‑siting, dispatch and voucher workflows
Ensure accurate system records and smooth in‑day operations
Identify and resolve issues impacting customer experience or installation success
Support operational reporting and continuous improvement

What you will need

Experience leading a scheduling, customer service or operational support team
Strong organisation, communication and problem‑solving skills
Ability to make quick decisions in a fast‑paced environment
Experience with scheduling or CRM systems
A detail‑focused, customer‑centric approach

If you enjoy leading teams and improving customer and operational performance, we’d love to hear from you.

REF-(Apply online only)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Scheduling Team Lead job near me in Inverness! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!