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Sea Freight Operator

Job Posted: 16 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Felixstowe, Suffolk

Expire in: 11 days

Job Description

Our client, a freight forwarding company providing worldwide logistics services, with the aim of ensuring seamless shipping and transport solutions for sea, air, and land transport, are looking for a Sea Freight Operator to join their team based at offices in Felixstowe, Suffolk.
On Offer:
  * The opportunity to join a progressive freight forwarding specialist in a fast-moving logistics environment
  * Opportunities to shape operational processes and contribute to commercial strategy.
  * Competitive salary, dependent on experience
  * Company pension
  * 20 Days Holiday Plus bank holidays
Main Purpose of the Sea Freight Operator:
The Sea Freight Operator will solve complex international freight operations, ensuring seamless movement of cargo across global supply chains. This role acts as a subject‑matter expert within the freight forwarding team, managing high‑value accounts, resolving escalations, and driving operational excellence. It suits a seasoned sea freight logistics professional with deep industry knowledge, strong commercial awareness, and optimise processes.
Duties and Responsibilities of the Sea Freight Operator:
  * End‑to‑end coordination of export and import shipments across sea, road, air and multimodal transport, ensuring efficiency, compliance, and profitability.
  * Manage key client accounts, providing strategic support, handling escalations, and maintaining strong long‑term relationships.
  * Oversee complex documentation and customs processes, including tariff classification, duty calculations, CDS entries, and compliance with UK/EU/global regulations.
  * Negotiate rates and service agreements with carriers, shipping lines, airlines, and overseas agents to secure competitive pricing and service levels.
  * Provide expert guidance on Incoterms, trade compliance, customs requirements, and international shipping regulations.
  * Support commercial decision‑making by preparing quotations, analysing margins, and contributing to pricing strategies.
  * Handle shipment exceptions and high‑impact issues, proactively resolving delays, disputes, and operational challenges.
  * Maintain accurate operational and financial records, ensuring data integrity within freight management systems such as Multi freight or similar platforms.
To be Considered for the Sea Freight Operator:
  * Proven experience in international sea freight forwarding operations
  * Import and export operational knowledge
  * Strong organization, clear communication, and attention to detail skills
  * Familiarity with customs rules, Export declarations, Carnets, Dangerous Goods Awareness, Incoterms, software: Multi freight preferred
For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

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Looking for your next career move? Join a top company hiring Sea Freight Operator job near me in Felixstowe, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!