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Secure Residential Support Worker
Job Posted: 22 hours ago
Salary: £ 31,073 - 34,188 / Annum
Job Type: Permanent
Location: Hailsham, East Sussex
Expire in: a month
Job Description
Job Title: Residential Support Worker - Secure Care Setting
Location: Hailsham
Salary: £31,073-£34,188 per annum (depending on experience) + £30 per sleep-in (approx. one per week)
Contract: Full-Time, Permanent
Shift Pattern: Rotating early and late shifts, including sleep-ins
Make a Real Difference Where It Matters Most
We're on the lookout for dedicated and emotionally resilient individuals to join our team as Residential Support Workers in a secure children's home. This role is ideal for those passionate about supporting vulnerable young people, especially those with complex needs and experiences of trauma. You'll be working in a stable, trauma-informed environment designed to help children and teenagers feel safe, understood, and empowered to make positive life changes.
What You'll Be Doing:
Providing consistent, therapeutic daily care to young people
Helping create and maintain a structured, nurturing living environment
Supporting emotional regulation and positive behaviour through clear boundaries, encouragement, and constructive challenge
Collaborating with colleagues to assess risks, develop care plans, and tailor support to individual needs
Organising and participating in activities that support personal development, social skills, and resilience
Handling incidents calmly and professionally using trauma-responsive strategies
Ensuring young people's health, wellbeing, and safeguarding are prioritised at all times
Participating in sleep-in duties as part of a team approach to continuous care
Essential:
Hold or be willing to work towards a Level 3 Diploma in Residential Childcare
Excellent interpersonal skills with the ability to remain calm and assertive under pressure
Confident in setting boundaries, managing challenging behaviour, and ensuring safety
Comfortable with basic IT systems (e.g., Microsoft 365, Teams)
Committed to equality, safeguarding, and trauma-informed practice
Physically fit and able to participate in active engagement and intervention when needed
Desirable:
Experience working in residential or secure care environments
Understanding of youth risk factors including exploitation, self-harm, or gang involvement
Familiarity with digital case recording systems such as ClearCare
Experience mentoring others or leading by example during challenging situations
Why Join Us?
This is more than just a job - it's an opportunity to shape the future for young people who need stability, care, and someone to believe in them. You'll be supported with training, reflective practice, and a team that shares your drive to make a difference.
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