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Security Service Engineer
Job Posted: 12 days ago
Salary: £ 45,000 - 50,000 / Annum
Job Type: Permanent
Location: London
Expire in: 16 days
Job Description
Security Service Engineer (Site-Based)
Job Type: Full Time
Job Location: London – Westminster to Embankment (Static Site)
Travel Requirements: Travel to and from static site (annual train ticket provided)
Salary: £45,000 – £50,000 basic + overtime opportunities
Package
* £45,000 – £50,000 base salary
* Annual train ticket provided (site-based role)
* Overtime available (as required)
* No callout rota
* Ongoing manufacturer training
About The Role
This site-based role will focus on maintaining, supporting, and servicing enterprise-level security systems across a high-profile location in Central London. Working Monday to Friday (40 hours per week), the position offers overtime when required but does not involve a callout rota.
The role requires a proactive, technically capable engineer with strong enterprise system knowledge, including C-Cure, Gallagher, and Synergy, and the ability to obtain DV clearance (minimum SC). Manufacturer training will be provided.
Duties and Responsibilities
General:
* Provide a reliable, courteous, and effective service at all times.
* Maintain professional standards of communication and presentation on site.
* Ensure service visits are closed/updated via the helpdesk.
* Deliver consistently high levels of performance, demonstrating a flexible and positive approach.
* Adhere to company policies, procedures, and management systems.
* Undertake any additional duties required to deliver excellent service to the client.
Site-Based:
* Day-to-day service, maintenance, and support of integrated access control and security systems (C-Cure, Gallagher, Synergy).
* Assist with system upgrades, enhancements, and project works as required.
* Carry out planned preventative maintenance and testing.
* Support the security infrastructure across the site to ensure compliance and uptime.
* Liaise with internal teams and external stakeholders to ensure smooth system operation.
What You'll Need:
* Must hold or be able to achieve DV Developed Vetting (minimum SC clearance).
* Proven experience working with enterprise-level security systems.
* Knowledge of C-Cure, Gallagher, and Synergy essential.
* Organised, methodical, and able to work independently on a static site.
* Strong customer service and communication skills.
* Flexible, proactive, and team-oriented.
Education/Experience:
* Previous experience in a security service engineering role (site-based or enterprise environments).
* Familiarity with complex, integrated security systems.
* Ability to troubleshoot and repair access control and related systems.
* Additional knowledge of CCTV, networks, or perimeter detection desirableBefore You Apply
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