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Senior Account Manager
Job Posted: 3 hours ago
Salary: £ 48,000 - 48,000 / Annum
Job Type: Permanent
Location: Dagenham
Expire in: a month
Job Description
Senior Account Manager
Location: Dagenham
Salary: £48,000
Hours: 09:00 - 17:00 - Monday to Friday
Client Services - Commercial, Retail & Financial Sectors
Are you a confident Senior Account Manager with proven experience in Direct Mail and a passion for delivering exceptional client service? Hawk 3 Recruitment are excited to be supporting a growing business in Dagenham as they look to welcome a talented Senior Account Manager into their team.
This is a fully on-site role, perfect for someone who thrives in a fast-paced, production-led environment and enjoys being hands-on with clients and internal teams.
About the Role
As the primary point of contact for key clients across the commercial, retail and financial sectors, you will play a vital role in managing relationships, understanding client needs, and ensuring projects are delivered to the highest standard. You'll oversee timelines, budgets and expectations, while also spotting opportunities to grow and strengthen each account.
You'll work closely with internal production, sales, marketing and product teams to ensure that every client receives a seamless, quality service. You'll also take the lead in onboarding new clients, providing support and guidance from day one.
What You'll Be Doing
Managing and developing long-term relationships with key clients
Understanding client challenges and providing strategic solutions
Coordinating project delivery from start to finish
Identifying upsell and cross-sell opportunities
Acting as an escalation point for any client concerns
Collaborating with cross-functional teams to ensure consistent service
Keeping up-to-date with market trends and industry developments
What We're Looking For
Direct Mail experience is essential
Strong background in client account management
Excellent communication, negotiation and relationship-building skills
Ability to manage multiple projects in a fast-paced environment
Strategic thinker with a problem-solving mindset
Confident working on-site and engaging daily with the wider team
Why Apply?
This is a fantastic opportunity to step into a visible, impactful role where your expertise will directly influence client success. If you're driven, client-focused and ready to grow your career within a supportive and collaborative environment, we want to hear from you.
If you would like to apply for the role of Senior Account Manager, then please email your CV to (url removed) or call Donna on (phone number removed).
Closing date is 06.12.25. Please note this could change subject to suitable applications.
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