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Senior Administrator - Client Services
Job Posted: 16 days ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Douglas, Isle of Man
Expire in: 11 days
Job Description
Our Client is a global specialist in corporate, fund and active wealth services and is looking for a Senior Administrator (Client Services) to work closely with Client Directors, support junior team members, and play a key role in managing risk, improving profitability, and strengthening long-term client relationships.
The Senior Administrator will:
* Manage a diverse and complex portfolio of trust and corporate structures
* Act as a key point of contact for clients, intermediaries, and stakeholders
* Ensure statutory, regulatory, and administrative requirements are met to a high standard
* Deliver timely, accurate, and professional client communication
* Identify opportunities to enhance client service and develop new business
* Act as Director on client companies, subject to Senior Management approval
* Meet personal targets for time recording, utilisation, and working capital
* Monitor and control WIP across your client book
* Support prompt billing and fee collection
* Work with Client Directors to improve portfolio profitability
* Coach junior colleagues on billing, cash collection, and commercial awareness
* Identify and mitigate risk within your client portfolio
* Ensure compliance with local regulatory and governance requirements
* Escalate issues in line with internal policies
* Support strong relationships with regulators through high standards of governance
* Provide technical guidance and mentorship to junior team members
* Promote best practices and positive behaviours
* Support team morale, development, and performance
The ideal candidate for the role of Senior Administrator will:
* Hold or is studying towards a relevant professional qualification
* Willing to maintain ongoing CPD in line with qualification requirements
* Significant experience in trust, fiduciary, or wealth administration
* Proven track record of servicing high net worth clients
* Strong technical knowledge of trust and corporate structures
* Experience handling complex transactions and client requirements
* Ability to clearly explain technical matters to clients and colleagues
* Client focused with excellent relationship building skills
* Highly organised with strong prioritisation and time management abilities
* Professional, adaptable, and confident under pressure
* Self motivated with a strong drive to exceed targetsBefore You Apply
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Looking for your next career move? Join a top company hiring Senior Administrator - Client Services job near me in Douglas, Isle of Man! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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