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Senior Aftermarket Manager

Job Posted: 6 days ago

Salary: £ 70,000 - 90,000 / Annum
Job Type: Permanent
Location: Coventry, West Midlands (County)

Expire in: 22 days

Job Description

Senior Aftermarket Manager

Coventry | £70,000 – £90,000 + package

Overview

A senior leadership opportunity to take full ownership of aftermarket operations across a nationwide business. This role is central to driving service performance, parts revenue, and operational efficiency across an established and growing customer base.

You will lead the aftermarket function end-to-end, covering parts, service, contracts, and site operations.

The Opportunity

  * Lead and develop the entire aftermarket and maintenance function

  * Drive growth across parts, service, and long-term support contracts

  * Build and manage a high-performing service and operations team

  * Implement structure, processes, and best practice across the department

  * Play a key role in the continued growth of the business

Key Responsibilities

  * Full ownership of aftermarket operations across the UK

  * Management of parts sales, service delivery, and maintenance activities

  * Leadership and coordination of service engineers and site works

  * Ownership of service contracts and ongoing customer support

  * Oversight of machine warranty processes and technical support

  * Development of parts, procurement, and stock management strategy

  * Management of yard operations and logistics at the Coventry site

  * Supplier management and development of key relationships

  * Budgeting, forecasting, and performance management

  * Driving operational efficiency, service quality, and customer satisfaction

About You

  * Proven leadership experience within heavy plant, quarrying, material handling, industrial machinery aftermarket

  * Strong technical understanding of crushing, screening, or similar equipment

  * Track record of managing service teams and driving aftermarket performance

  * Commercially aware with strong operational control

  * Confident managing suppliers, customers, and internal stakeholders

  * Able to bring structure, accountability, and performance into a growing function

Requirements

  * 5+ years’ experience in a relevant aftermarket/service leadership role

  * Degree educated (or equivalent experience)

  * Strong systems knowledge (MS365, SharePoint, Salesforce or similar)

  * Full UK driving licence

  * Willingness to travel nationally as required

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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