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Senior Content Designer

Job Posted: a day ago

Salary: £ 400 - 401 / Day
Job Type: Contract
Location: City of London, London

Expire in: a month

Job Description

Senior Content Designer

9-12 month duration

London 1-2 days/week. Some travel to user research/Leeds.

Inside IR35 - Umbrella only 

Job details below
 A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will:

be comfortable using evidence, data and research to make content decisions
build relationships across government and NHS to focus on the needs of the user and to influence stakeholders
contribute to and use the style guides and content patterns
engage with and contribute to the cross-NHS and cross-government content communityWays of working
 You can:

understand and demonstrate awareness of Agile methodology, and can apply an Agile mindset to your work
work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery
appreciate the importance of Agile project delivery to digital projects in government
be unafraid to take risks and willing to learn from mistakes
ensure the team has a situational awareness of one other's work and how it relates to objectives and user needs
use a range of tools and platforms to plan and manage your workContent concepts and prototyping
 You can:

understand different prototyping techniques, from paper sketches to coded prototypes, and can use them to visualise content in context
choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements
show the value of prototyping to the teamStakeholder relationship management (content design)
 You can:

identify important stakeholders and communicate with them clearly and regularly
tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs
build and reach consensus
work to improve stakeholder relationships, using evidence to explain decisions madeStrategic thinking (content design)
 You can:

contribute to content strategies and policies
create content patterns or standards
provide support for content improvement projects
effectively focus on outcomes rather than solutions and activitiesUser focus (content design)
 You can:

identify tasks that will provide insights into a problem
formulate hypotheses, gain insights from data and user research and make decisions on findings
understand the range of different users who might access content and services, and can identify their needs based on evidence
translate user stories into content that meets users' needs, and propose suitable design approaches
use quantitative and qualitative data about users to turn user insights into outcomesUser Centred Design skills
 You can:

design content to meet user needs and make complex language and processes easy to understand
present the right information in the right format for what users need
show robust experience in writing, editing and publishing digital content, and experience in using content management systems and content production processes to publish content
write in plain language in a way that users understand, making information accessible to all
understand government accessibility requirements and design content that works with common assistive technologies
use data, research and evidence to review and evaluate content to make improvements
consistently and effectively apply content standards and style guidelines to your work
work to continuously improve content, and understand why content life cycle management is important
work autonomously
engage meaningfully and collaborate with SMEs such as policy, clinical safety and information governance to create effective, safe and reliable content that is centred in user needs

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