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Senior Customer Service Administrator
Job Posted: 5 days ago
Salary: £ 28,000 - 33,000 / Annum
Job Type: Permanent
Location: Douglas, Isle of Man
Expire in: 23 days
Job Description
Our Client, a large Finance Sector firm, are seeking a Senior Customer Services Administrator to join a friendly, well-established contact centre team. Reporting to the Team Manager, the Senior Customer Services Administrator will be responsible for:
* Act as first point of contact for customers, handling inbound calls and e-mails, providing support, resolving issues, and ensuring customer satisfaction
* Answering incoming calls from customers in a professional and courteous manner
* Providing accurate information to customers and resolving any issues they may have
* Working collaboratively with other departments to ensure customer needs are met
The ideal candidate for the role of Senior Customer Services Administrator will have:
* A minimum of 2 years' experience in Life Assurance, ideally within a Call Centre environment
* Excellent communication skills and telephone etiquette
* Good Ability to work well under pressure and in a fast-paced environment
* Strong interpersonal skills to be able to deal with people at all levelsBefore You Apply
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Looking for your next career move? Join a top company hiring Senior Customer Service Administrator job near me in Douglas, Isle of Man! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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