Hiring Now: Senior Customer Service Advisor Near You – Apply Today!

Your Next Senior Customer Service Advisor Job Starts Here – Apply Now!

Senior Customer Service Advisor

Job Posted: an hour ago

Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: Chester, Cheshire

Expire in: a month

Job Description

Senior Customer Service Advisor - Debt Support

Chester (Hybrid - up to 3 days a week working from home following initial training period)

Up to £35,000 | Permanent

We're hiring a Senior Customer Service Advisor to support clients through complex and sensitive financial situations. This is a meaningful role where your judgement, empathy, and problem-solving skills will make a real difference.

The Role

Provide end-to-end debt support and guidance
Manage complex, high-risk, and vulnerable cases
Handle sensitive conversations with professionalism and care
Support colleagues with specialist advice on challenging scenarios
Maintain accurate records and ensure compliance

About You

Experience in customer service, complaints, or case handling
Confident managing sensitive or complex situations
Strong communication, empathy, and decision-making skills

What's on Offer

Up to £36,571 salary
Hybrid working (after training)
Supportive, purpose-led environment
Career development opportunities

Key Requirements

Available for assessment day: 18th or 19th June
Available to start: 27th July
First 12 weeks office-based (full training required)
Flexible shifts Mon-Sat (8am-8pm / 5pm Sat)If you feel like this is a good fit for your next step, I'd love to hear from you! Please send your CV to (url removed), or call directly on (phone number removed).

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Senior Customer Service Advisor job near me in Chester, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!