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Senior Ecommerce Manager

Job Posted: 5 days ago

Salary: £ 65,000 - 65,000 / Annum
Job Type: Permanent
Location: Stoke-on-Trent, Staffordshire

Expire in: 23 days

Job Description

We’re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You’ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience.

In this role, you’ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You’ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue.

We’re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You’re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results.

This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth.

The role

  * Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website

  * Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue

  * Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales

  * Manage on-site merchandising, search, recommendations, and third-party provider performance

  * Coordinate the trading calendar to maximise full-price sales and align stock with launches

  * Monitor trading performance, produce reports, and implement action plans to improve outcomes

  * Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience

  * Conduct market research to identify opportunities and benchmark performance

  * Ensure commercial performance is visible, transparent, and actionable across teams

What will you bring ?

  * Passionate about digital and eCommerce

  * Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail

  * Track record of delivering significant online revenue growth

  * Previous team management experience with strong interpersonal and collaboration skills

  * Highly organised, self-motivated, and hands-on

  * Exceptional attention to detail

  * Strong analytical skills, with the ability to translate data into actionable insights

  * Experiacne with Shopify, Magento,Google Analytics, and digital marketing channels including SEO, PPC, and social media

  * Thrives in a fast-paced and dynamic environment

Why this role ?

  * Join a passionate, collaborative team where your ideas make a real impact

  * Competitive salary and pension plan

  * Generous holiday allowance, including a dedicated wellbeing day

  * Opportunities for training, development, and career progression

  * Access to wellness programs, mental health support, and employee networks

  * Exclusive staff discounts and benefits

  * Cycle-to-Work scheme, recognition for long service, and referral rewards

For more information please contact Marianne @ Elite Recruitment

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