Hiring Now: Senior Engineer – Issue Management Near You – Apply Today!

Your Next Senior Engineer – Issue Management Job Starts Here – Apply Now!

Senior Engineer – Issue Management

Job Posted: 4 days ago

Salary: £ Competitive
Job Type: Contract
Location: Norwich

Expire in: 24 days

Job Description

Senior Engineer – Issue Management
 
 This amazing contract for our automotive client is a Senior Engineer – Issue Management role.
 
 You will take ownership of the Issue Management System (IMS), ensuring effective tracking, governance, and resolution of engineering issues through a structured, ticket-based process.
 
 This role is pivotal in driving accountability across engineering teams, ensuring adherence to the 8D problem-solving methodology, and embedding lessons learned into future vehicle programmes.
 
 Key Responsibilities
 Issue Management & Process Ownership
 Oversee and administer the Issue Management System (IMS).
 Govern the lifecycle of engineering issues via a ticket-based system.
 Ensure all issues are documented, progressed, and closed in line with defined processes.
 Maintain data integrity and traceability across all issue records.
 
 Coordination & Stakeholder Engagement
 Act as the central point of coordination between engineering teams.
 Drive timely updates from engineers and ensure tickets are actively progressed.
 Challenge and support engineers to ensure robust root cause analysis and corrective actions.
 
 8D Problem-Solving Governance
 Ensure the structured use of the 8D methodology across all issue resolution activities.
 Review and approve proposed corrective actions from engineers.
 Provide constructive challenge where solutions lack robustness or completeness.
 
 Lessons Learned & Continuous Improvement
 Lead lessons learned activities across vehicle programmes.
 Analyse historical issue data to identify recurring themes and risks.
 Ensure previous issues and resolutions are proactively fed into new vehicle designs.
 Support engineering teams by highlighting known risks (e.g. past design issues such as panel fit, radius concerns, etc.).
 
 Data Analysis & Reporting
 Extract and analyse IMS data to produce KPIs, reports, and insights.
 Track trends, performance metrics, and issue resolution effectiveness.
 Present findings to stakeholders to support decision-making and process improvements.
 
 System Administration
 Act as the primary user and administrator of the IMS.
 Support users with system access, training, and day-to-day queries.
 Ensure consistent use of the system across the organisation.
 
 Essential Key Skills & Experience
 Experience working with issue management, quality systems, or engineering governance processes.
 Strong understanding of structured problem-solving methods (e.g. 8D, root cause analysis).
 Ability to challenge engineers constructively and influence outcomes.
 Strong organisational and coordination skills.
 Experience handling data analysis, reporting, and KPI tracking.
 Good stakeholder management and communication skills.
 
 Desirable
 Background in automotive engineering or a similar regulated industry (e.g. aerospace, defence).
 Familiarity with ticket-based issue management systems.
 Understanding of vehicle development or product lifecycle processes.
 Exposure to quality or continuous improvement frameworks.
 
 Candidate Profile
 Methodical and process-driven with high attention to detail.
 Confident and assertive when challenging technical decisions.
 Strong communicator who can engage with engineering teams at all levels.
 Analytical mindset with the ability to interpret and leverage data.
 Comfortable working in a fast-paced, programme-driven environment.
 
 Why Apply
 Opportunity to play a key role in driving quality and issue resolution across cutting-edge automotive programmes.
 High-visibility role with influence across multiple engineering functions.
 Involvement in both reactive issue management and proactive design improvement.

If you feel you have the skills to succeed in this role, please click to apply.
 
Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company.
 
Due to the high volume of applications, we’re unable to respond to everyone individually. If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Senior Engineer – Issue Management job near me in Norwich! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!