Hiring Now: Senior Extra Care Officer Near You – Apply Today!

Your Next Senior Extra Care Officer Job Starts Here – Apply Now!

Senior Extra Care Officer

Job Posted: 3 hours ago

Salary: £ 21.41 - 28.48 / Hour
Job Type: Contract Temporary
Location: Feltham, London

Expire in: a month

Job Description

Senior Extra Care Officer 

Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based
 Contract: Fixed-term Secondment Cover - 6 months (possible extension)
 Hourly Rate: £21.41 PAYE / £28.48 Umbrella

Hours: Mon-Fri, 36 hours 
 Service: Specialist Housing (Extra Care)

Start date: ASAP

Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services?

We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham.

This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week.

About the Service

Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including:

Older people
People living with dementia
Individuals with learning disabilities
Individuals with mental health needs 

Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community.

About the Role

As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment.

You will be responsible for:

Managing tenancy sign-ups and supporting new residents to settle into their homes
Handling tenancy-related enquiries and providing housing advice
Supporting rent account monitoring and tenancy sustainment activities
Assisting residents with housing, welfare, and benefits-related issues
Managing and resolving low-level anti-social behaviour cases
Supporting tenants to report repairs and resolve day-to-day housing matters
Promoting tenant responsibilities and compliance with tenancy agreements
Maintaining accurate tenancy records and related documentation
Working collaboratively with care providers, partners, and internal teams
Responding to emergencies and supporting health and safety compliance across the scheme
Supporting the line management of Concierge Officers and ensuring service standards are maintained 

About You

We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents.

You will have:

Experience working within housing management, supported housing, or Extra Care Housing environments
Knowledge of housing legislation, tenancy management, and safeguarding principles
Excellent communication and interpersonal skills
The ability to build positive relationships with residents, colleagues, and partner agencies
Strong IT skills and confidence using digital systems
Experience managing challenging situations and resolving problems effectively
A proactive, organised, and customer-focused approach
The ability to work independently while contributing positively as part of a team
Previous experience within an Extra Care Housing setting is highly desirable. 

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Senior Extra Care Officer job near me in Feltham, London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!