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Senior field IT Delivery Engineer
Job Posted: 17 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: G32, Mount Vernon, Glasgow City
Expire in: a month
Job Description
This is a Hybrid role but you must live within the greater Glasgow Area.
Our Leading Managed services client is seeking a Senior IT Field Service Engineer to attend customer sites to provide support on IT hardware and software products to a wide range of customers.
Responsibilities:
* To repair diagnose and replace PC’s, Laptops, Printers, Servers, Data Storage, Tape Libraries, Communications Equipment and retail equipment and associated peripherals.
* To perform desk side support to clients as requested
* Complete part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the Branch within company guidelines.
* Assist other engineers in the delivery of service to our customers.
* Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer’s SLA requirements.
* Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates.
* Be able to do customer rebuilds and configuration to desk.
* Will carry out AV repairs and Printer repairs
Skills and experience:
* Knowledge of PC, Laptop, Desktop Printer & associated peripherals operation
* Server Support Experience Wintel & UNIX
* Data Storage Hardware Break Fix Experience
* Trained in Desktop/Laptop/Printers and Servers
* Network Support Skills Switches , Routers – Cisco / HP etc
* Good knowledge of common software products
* UK Driving Licence
Benefits:
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunitiesBefore You Apply
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Looking for your next career move? Join a top company hiring Senior field IT Delivery Engineer job near me in G32, Mount Vernon, Glasgow City! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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