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Senior Freight Forwarder
Job Posted: 6 days ago
Salary: £ 30,000 - 45,000 / Annum
Job Type: Permanent
Location: CM2, Chelmsford, Essex
Expire in: 22 days
Job Description
Senior Freight Forwarder
Location: Chelmsford
Salary: £30,000 - £45,000 per annum (Depending on Experience)
Full-time | Permanent
Experienced in freight forwarding? Ready to step into a client-facing role where you own the process end to end?
We’re seeking a confident and capable Senior Freigh Forwarder to join a dynamic and growing logistics business. You’ll be the main point of contact for key clients, managing multimodal shipments and ensuring seamless delivery from booking to final mile.
Key Responsibilities:
* Manage full cycle of shipments via road, sea, and air
* Coordinate with agents, co-loaders, hauliers, airlines, and internal teams
* Input and maintain accurate job data in freight software systems
* Provide clients with proactive shipment updates at key milestones
* Work closely with in-house customs team on clearances and duty/VAT invoicing
* Negotiate haulage rates and confirm deliveries
* Prepare costings, raise invoices, and close jobs accurately
* Resolve any supplier invoice or operational queries
* Collect necessary documentation before release of cargo
* Ensure payment received for COD/Non-credit clients before delivery
What You'll Need:
* 5+ years’ experience in freight forwarding / operations
* Good understanding of customs procedures
* Strong communication skills and a proactive, client-focused approach
* Familiarity with MULTIFREIGHT software is a bonus
* Confident using Microsoft Office (Word, Excel, Outlook)
* Able to work both independently and as part of a team
* Highly organised, with strong attention to detail
What's on Offer:
* Salary: £30,000 - £45,000 (DOE)
* 23 days holiday + bank holidays
* Pension scheme
* Flexible working hours to support global time zones
* 5 days office based / Hybrid working available post-probation by arrangement
* Paperless, tech-enabled working environment
* Supportive team culture with ongoing training & development
This is a great opportunity for a freight forwarder who wants to build strong client relationships while staying hands-on in operations.
If you’re ready to make the move, apply now and we’ll be in touch.
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