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Senior Housing Manager
Job Posted: 14 days ago
Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: LS14, Seacroft, City and Borough of Leeds
Expire in: 14 days
Job Description
Avalon are currently recruiting for a Senior Housing Manager with very strong housing benefit experience on a remote basis for a supported housing provider.
The Opportunity
Avalon are working with a growing and dynamic organisation to find a Senior Housing Manager. The successful candidate will oversee the day-to-day housing management operations, ensuring that tenants receive a high-quality and efficient service through a Managing Agent.
The main duties of the Senior Housing Manager role include:
* Utilising extensive knowledge of housing benefit to provide accurate advice and guidance to residents and challenge local authorities
* Overseeing all housing management activities, including income and referrals management.
* Monitoring managing agent's performance against KPIs and implementing performance improvement plans when needed.
* Resolving complex tenancy management issues, such as anti-social behavior (ASB) and tenancy breaches.
* Providing guidance to managing agents on tenancy management issues.
* Supporting the income team and liaising with credit control to ensure timely payments.
* Producing regular reports on housing management, income performance, and referrals.
* The Senior Housing Manager will report to the Head of Operations and work with the Managing Agent to deliver key services. However, the role is self-sufficient with no dedicated administrative support.
Benefits
* Salary: £50,000 per annum
* Work Arrangement: A remote-based position with an opportunity to work in a Head Office should it be requested
* Progression: The role involves contributing to the review of the Intensive Housing Management service and wider improvement plans.
Requirements
* Qualifications: CIH qualified to Level 3 or above is desired, along with other relevant housing management qualifications.
* Experience: Previous experience working in a similar role within a housing association is essential, as is a proven track record of delivering performance improvement plans. Experience working with Intensive Housing Management models and knowledge of Housing Benefit regulations are also essential.
* Skills: You must be a champion for putting tenants at the heart of the service, with excellent contract management and communication skills. Strong report-writing and stakeholder management skills are also essential.
* Personal Attributes: The ideal candidate will be resilient, reliable, and highly self-motivated with a "can-do" attitude.
Please apply for this Senior Housing Manager role online or contact Matt Baird at Avalon for a confidential discussion.
Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individualsBefore You Apply
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