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Senior ICT Consultant - 3rd Line - Buckingshire & Berkshire
Job Posted: 2 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Buckinghamshire
Expire in: a month
Job Description
Position: Senior ICT Consultant
Location: Milton Keynes
Salary: £30,000 - £35,000
Benefits:
Pension Scheme
Car scheme
Cycle scheme
Eye care scheme
Mental health first aid
Employee assistance programme
Employee recognition scheme
This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.
Responsibilities include:
Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints.
Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
Provide internal network support.
Help with the support/mentoring of the 1st/2nd support roles.
Enforcing and monitoring in line with School policies
Internal staff training
Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations.
Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)
Skills/Abilities
Windows Server, Active Directory and Microsoft Operating Systems
Virtualisation Technologies - particularly HyperV
Cloud Technologies - Office365/Azure
Experience of leading on installations of servers and networks
Ability to make proactive decisions when an ICT emergency occurs.
Outstanding levels of customer service with positive & pro-active communication skills both verbal and written
Flexible and adaptable
Friendly and approachable
Excellent team player
Able to work independently and good at planning and organizing own time effectively
INDIT
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
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