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Senior Import Coordinator
Job Posted: 2 days ago
Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Hayes, Greater London
Expire in: a month
Job Description
Freightserve recruitment are looking for a Senior Import Coordinator for a major Freight Forwarder. The company is based in the Hayes, Middlesex area.
About the role
This role requires a proactive and well organised individual who must have extensive knowledge of import customs procedures , Import experience & pride themselves on customer service.
Duties:-
* Managing all aspects from start to finish of the import process.
* Completing the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs
* Obtaining and communicating internally and externally all necessary information to ensure correct measures are in place and customer needs are met.
* Managing customer issues and the ability to deal with minor issues, disputes or complaints
* Ensuring documentation is up to date, loaded correctly and make Team Leaders aware of any issues that may arise
* Proactively actioning duties on a daily basis, supporting the team during times of absence or holidays
* Attend customer meetings and identifying areas and services we can sell to our existing clients
* Assist with staff training and sharing knowledge within the team
* Ability to meet tight deadlines
* Working well as part of a team and continually improving processes
Requirements:-
* You will have excellent communication skills, spoken and written
* Build good working relationships with work colleagues and our customers
* Adequate knowledge ASM Sequioa & Cargo-wise
* Good working knowledge of Home Use / CFSP / Warehousing / Bonds / T1's / NCTS
* Understand incoterms and associated freight rate calculations
* Understand profiles and rates
* Excellent attention to detail and helpful nature
* Strong PC literacy including Word & Excel
Benefits:-
* 25 days annual leave, plus bank holidays
* Company pension Scheme
* Death in Service scheme
* Access to EAP scheme
* Access to cycle to work scheme
* Range of voluntary benefits
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industryBefore You Apply
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