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Senior IT Field Delivery Engineer
Job Posted: 15 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Perth
Expire in: 12 days
Job Description
Role: Senior IT Field Delivery Engineer
Location: Field-based, covering Dundee and surrounding areas, Perth and nearby locations, plus the wider EH, KY (Kirkcaldy and Fife), and FK (Falkirk) regions.
Contract Type: Permanent
Salary: Competitive base salary + company van, comprehensive benefits package, flexible rewards scheme, and two paid volunteering days annually.
Hours: Monday-Friday, 9.00 am - 5.30 pm (plus participation in a 1:4 on-call rota).
Overview:
Our client, a respected national technology services provider, is seeking an experienced Senior IT Field Delivery Engineer to join their expanding field operations team. You'll play a key role in delivering high-quality on-site IT support, ensuring customer systems remain operational and reliable.
Ability to olobtain Security clearance will be required for this role.
Key Responsibilities:
Provide advanced diagnostics, repair, and replacement of PCs, laptops, printers, servers, and retail or network equipment.
Perform rebuilds, configurations, and desktop setups at customer sites.
Support fellow engineers and act as a technical escalation point where needed.
Provide temporary cover for other sites during planned or unplanned absences.
Achieve personal KPIs and contribute to wider team performance targets.
Maintain clear communication with call administration teams and field management throughout the day to ensure SLA adherence.
Accurately update all job details and parts movements in real time using a mobile device.
Undertake IMAC (Install, Move, Add, Change) projects with minimal supervision, leading small projects as required.
Stay up to date with emerging technologies and proactively develop new technical skills.
Participate in the out-of-hours support rota and occasional overtime where required.
Follow company and customer health & safety, quality, and operational standards.
Maintain company equipment and assets in good working condition.
Act as a mentor to junior or less experienced engineers.
Skills & Experience:
Proven background in IT field engineering or hardware support.
Full UK driving licence (essential).
Strong customer-facing and interpersonal skills.
Self-motivated, well-organised, and capable of working independently.
Relevant technical certifications (CompTIA A+, Server+, or equivalent knowledge/experience).
Confident working at height and performing manual handling tasks.
Professional and presentable with excellent communication skills.
Positive attitude with a collaborative team approachBefore You Apply
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