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Senior IT Support Specialist
Job Posted: 18 hours ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Needham Market, Suffolk
Expire in: a month
Job Description
Senior IT Support Specialist - Proactive MSP Role Supporting Multiple Clients
Needham Market
£35,000 - £45,000
Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal next role.
We're looking for a Senior IT Support Specialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely.
What You'll Be Doing
Providing proactive 2nd/3rd line support across diverse client infrastructures
Monitoring, maintaining, and optimising systems to prevent downtime before it happens
Managing and improving client networks, firewalls, and security configurations
Building trusted relationships with clients as a dependable, solutions-driven advisor
Collaborating with a high-performing MSP team to deliver exceptional service and reliability
What We're Looking For
3-5 years' IT support experience, including recent work within an MSP environment
Strong technical knowledge of Windows and Mac operating systems
Hands-on experience with networking, security tools, and cloud technologies
A proactive, problem-solving mindset with excellent communication and client skills
The ability to balance priorities across multiple client environments with confidence
If you're passionate about preventative IT support and want to make a real impact across a variety of clients, we'd love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Senior IT Support Specialist job near me in Needham Market, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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