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Senior Quality Engineer / Quality Manager
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Hereford, Herefordshire
Expire in: a month
Job Description
Senior Quality Engineer / Quality Manager
Hereford
Salary Dependent on Experience
Our client is a leader within their industry and they are looking for a Quality Manager to join their growing team!
Roles and Responsibilities:
* Participating in management meetings and working with operation team peers to achieve quality related KPI targets and CI goals on a monthly basis
* Supporting new product introduction (NPI) and daily production quality management identifying the suitability of products against t customer specification
* Build and manage customer relationships; owning, investigating and responding to customer queries and complaints in a timely manner and documenting progress using this appropriate tools
* Introduction and management of 5S in the key main areas of the business, Weld room, Assembly, QC, Technical, Maintenance and Toolroom
* Managing the customer service emails to ensure all customer enquiries for production related quality concerns are responded to and resolved quickly
* Monitoring, measurement and reporting of non-conformance performance; disposition; concession preparation and submission; designing rework methods; initiation of investigation
* Ensuring all components we receive from third parties meets our own quality standards in line with QMSR081 inspection criteria, certification requirements and raising advisory notices to suppliers where issues arise
* Working with internal stakeholders, supporting the returns process, ensuring that all returns are validated and processed in line with Company RMA procedure
* Issuing credit notes where required and managing stock reallocation and or rework where appropriate
* Manage the internal audit program and take control of the internal auditors to ensure coverage of the key procedures during each calendar year for adherence against the latest top-level standards of ISO 13485 & ISO 9001
* Generate and control the Audit schedule and ensure that all NCRS raised are closed out within a reasonable time frame
* Promote continuous improvement and manage the inhouse 8D program
* Keep the relevant Quality registers up to date and accurate
* Line Manage the Quality Controller team, undertaking competency assessments, and managing absence cover
Ideal Candidate:
* Previous experience of working to ISO13485 and / or experienced internal auditor to 9001 or 13485 (Desirable)
* Experience of WinMan (ERP) and ALS (Production Monitoring) systems (Desirable)
* Member of ASQ or CQI (Desirable)
* Hold an engineering qualification such as HNC, HND or BEng (Desirable)
* Six Sigma Greenbelt (Desirable)
* IOSH Managing Safely Qualification and / or Previous supervisory experience (Desirable)
* Proven experience of Production Quality Engineering in the manufacturing sector, preferably plastics.
* Experience of working to an ISO accreditation and managing the associated QMS
* Detailed understanding and experience of applying six sigma principles tools for problem solving
* Experience working in a fast paced environment with the ability to manage conflicting priorities
* Experience of managing customer relations, including concessions
* Competent to read engineering drawings and measure components using metrological equipment
* Commercially savvy, making the right decision by balancing customer and business need
* Computer literate, including MS Windows/Office Products and MRP systems
* Experience of undertaking root cause analysis on quality issues, and resolving them by putting corrective and preventative actions in place.
* Experience of supporting the introduction of new business and engineering changes into production from a Quality perspectiveBefore You Apply
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